This documentation is for WSO2 API Manager 1.8.0 View documentation for the latest release.
Maintaining Logins and passwords - API Manager 1.8.0 - WSO2 Documentation
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Changing the super admin password

See How do I change the default admin password and what files should I edit after changing it?

Do you have any special characters in passwords?

If you specify passwords inside XML files, take care when giving special characters in the user names and passwords. According to XML specification (, some special characters can disrupt the configuration. For example, the ampersand character (&) must not appear in the literal form in XML files. It can cause a Java Null Pointer exception. You must wrap it with CDATA ( as shown below or remove the character:


Recovering a password

See How can I recover the admin password used to log in to the management console?

Setting up primary and secondary logins

In a standalone deployment of the API Manager instance, users of the API Store can have a secondary login name in addition to the primary login name. This gives the user flexibility to provide either an email or a user name to log in. You can configure the API Store to treat both login names as belonging to a single user. Users can invoke APIs with the same Accestoken without having to create a new one for the secondary login. 

You can configure this capability using the steps below.

  1. Configure user login under the <OAuth> element in <APIM_HOME>/repository/conf/identity.xml file.
    1. Mention your primary and secondary login names. Set the primary attribute of the primary login to true and the primary attribute of the secondary login to false.
    2. Primary login doesn't have a ClaimUri. Leave this field empty.
    3. Provide the  correct  ClaimUri value for the secondary login

    An example is given below:

        ..... . ....
            <UserIdLogin primary="true">
            <EmailLogin primary="false">
  2. In the API Store of a distributed setup, the serverURL element in the <APIM_HOME>/repository/conf/api-manager.xml file should point to the key manager instance's service endpoint. This allows users to connect to the key manager's user store to perform any operations related to API Store such as login, access token generation etc. For example,

       <!--Server URL of the Authentication service -->
       <!-- Admin username for the Authentication manager. -->
       <!-- Admin password for the Authentication manager.-->

Tip: In a distributed setup, the API Store's user store needs to point to the key manager user store.

Tip: Be sure to keep the secondary login name unique to each user.

Tip: Did you change the super admin user's password? See

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