About WSO2 API Manager
What is WSO2 API Manager?
WSO2 API Manager is a complete solution for creating, publishing and managing all aspects of an API and its life cycle. For more information, see the introduction.
What is the open source license of the API Manager?
Is there commercial support available for WSO2 API Manager?
It is completely supported from evaluation to production. For more details, see WSO2 Support.
What are the default ports opened in the API Manager?
For a list of all default ports available, see Default Ports of WSO2 Products.
What are the technologies used underneath WSO2 API Manager?
Can I get involved in API-M development activities?
Not only are you allowed, but also encouraged. You can start by subscribing to the email@example.com and firstname.lastname@example.org mailing lists. Feel free to provide ideas, feedback and help make our code better. For more information on contacts, mailing lists and forums, see our community page.
What is the default communication protocol of the API Manager?
The default communication protocol is Thrift.
Does WSO2 API-M support HTTP pipelining?
No, currently WSO2 API-M does not support HTTP pipelining.
Installation and start up
What are the minimum requirements needed to run WSO2 API Manager?
For a list of system requirements, environment compatibility and required applications, see Installation Prerequisites.
Which MySQL database script should I use?
From Carbon kernel 4.4.6 onward, your product is shipped with two scripts for MySQL (click here to see if your product is based on this kernel version or newer):
mysql.sql: Use this script for MySQL versions prior to version 5.7.
mysql5.7.sql: Use this script for MySQL 5.7 and later versions.
MySQL 5.7 is only recommended for products that are based on Carbon 4.4.6 or a later version.
How do I deploy a third-party library into the API Manager?
Copy any third-party JARs to
<API-M_HOME>/repository/components/lib directory and restart the server.
Can I connect the API Manager directly to an LDAP or Active Directory where corporate identities are stored?
Yes, you can configure the API Manager with multiple user stores. For more details, see Configuring User Stores.
Can I extend the management console UI to add custom UIs?
Yes, you can extend the management console (default URL is https://localhost:9443/carbon) easily by writing a custom UI component and simply deploying the OSGi bundle.
I don't want some of the features that come with WSO2 API Manager. Can I remove them?
Yes, you can do this using the Features menu under the Configure menu of the management console (default URL is https://localhost:9443/carbon).
How can I change the memory allocation for the API Manager?
The memory allocation settings are stored in the
How do I start up only selected components of the API Manager?
Even though the API Manager bundles all components together, you can select which component(s) you want to start by using the -Dprofile command at product startup. For more information, see Product Profiles.
What are the different deployment patterns and clustering configurations of the API Manager?
What are the container technologies that are supported in API Manager?
OpenShift, Docker, Kubernetes and Mesos are supported.
Is it recommended to run multiple WSO2 products on a single server?
This is not recommended in a production environment involving multiple transactions. If you want to start several WSO2 products on a single server, you must change their default ports to avoid port conflicts. See Changing the Default Ports with Offset.
Can I install features of other WSO2 products to the API Manager?
Yes, you can do this using the management console. The API Manager already has features of WSO2 Identity Server, WSO2 Governance Registry, WSO2 ESB etc. embedded in it. However, if you require more features of a certain product, it is recommended to use a separate instance of it rather than install its features to the API Manager.
How can I continue to use my email address as the username in a distributed API-M deployment?
To enable using your email (e.g., email@example.com) as your username when deploying WSO2 API-M and WSO2 Identity Server (WSO2 IS), while doing master configurations, do the following.
<API-M_HOME>/repository/conf/api-manager.xml. In the
DataPublisher section, under
ThrottlingConfiguration section, specify the username as follows:
api-manager.xml file only accepts configurations for the super tenant.
For more details, see Using Email Address as the Username.
How can I set up a reverse proxy server to pass server requests?
Why can't I see all the APIs that I published on the API Store?
If you have multiple versions of an API published, only the latest version is shown in the API Store. To display multiple versions, set the
<DisplayMultipleVersions> element to
true in the
When editing an API's resource parameters, how can I add multiple options to the Response Content Type parameter?
You cannot do this using the UI. Instead, edit the Swagger definition of the API as shown in the following example,
Why are the changes I did to the
Response Content Type
resource parameter of a published API not reflected in the API Store, even after saving?
If you edited the Response Content Type using the UI, please open the API's Swagger definition, do your changes, and save. Then the changes should be reflected back in the API Store. This will be fixed in a future release.
How do I change the pass-through transport configurations?
If you have enabled the pass-through transport, you can change its default configurations by adding the following under the
<transportReceiver name="https" class="org.apache.synapse.transport.passthru.PassThroughHttpSSLListener"> element in the
<PRODUCT_HOME>/repository/conf/axis2/axis2.xml file. Be sure to stop the server before editing the file.
If you are using JDK 1.8.*, add the parameter given below:
How can I extend the default API Manager server by installing new features?
See Working with Features in the WSO2 Admin Guide.
How can I preserve the CDATA element tag in API responses?
javax.xml.stream.isCoalescing property to
false in the
<API-M_HOME>/XMLInputFactory.properties file. Here's an example:
Authentication and security
How can I manage authentication centrally in a clustered environment?
How can I manage the API permissions/visibility?
To set visibility of the API only to selected user roles in the server, see API Visibility.
How can I add security policies (UT, XACML, etc.) for the services?
This should be done in the backend services in the Application Server or WSO2 ESB.
How can I enable self signup to the API Store?
How can I disable self signup to the API Store? I want to engage my own approval mechanism.
To disable the self signup capability, open the API-M management console and click the Resources > Browse menu. The registry opens. Navigate to the
/_system/governance/apimgt/applicationdata/sign-up-config.xml file and set the
<SelfSignUp><Enabled> element to false. To engage your own signup process, see Adding a User Signup Workflow.
Is there a way to lock a user's account after a certain number of failed login attempts to the API Store?
If your identity provider is WSO2 Identity Server, this facility comes out of the box. If not, install the Account Recovery and Credentials Management feature (available under the User Management category) to the API Manager and configure it. For more information, see User Account Locking and Account Disabling in the Identity Server documentation. For more information on installing features, see Working with features in the Admin Guide.
How do I change the default admin password and what files should I edit after changing it?
To change the default admin password, log in to the management console with admin/admin credentials and use the Change my password option. After changing the password, do the following:
Change the following elements in the
Go to the Resources > Browse menu in the management console to open the registry and update the credentials in the
/_system/governance/apimgt/applicationdata/sign-up-config.xml registry location.
How can I recover the admin password used to log in to the management console?
How can I manage session timeouts for the management console?
To configure session timeouts, see Configuring the session time-out.
How can I add authentication headers to messages going out of the API Gateway to the backend?
<RemoveOAuthHeadersFromOutMessage> element in the
<API-M_HOME>/repository/conf/api-manager.xml file and set its value to
Can I give special characters in the passwords that appear in the configuration files?
If the config file is in XML, take care when giving special characters in the user names and passwords. According to XML specification (http://www.w3.org/TR/xml/), some special characters can disrupt the configuration. For example, the ampersand character (&) must not appear in the literal form in XML files. It can cause a Java Null Pointer exception. You must wrap it with CDATA (http://www.w3schools.com/xml/xml_cdata.asp) as shown below or remove the character:
How can I protect my product server from security attacks caused by weak ciphers?
You can protect your server from attacks such as the Logjam attack (Man-in-the-Middle attack) by disabling weak ciphers. For more details, see Disable weak ciphers in the WSO2 Admin Guide.
Why do I get an illegal access attempt error while trying to authenticate APIKeyValidationService?
If you get the following error:
org.wso2.carbon.server.admin.module.handler.AuthenticationHandler - Illegal access attempt, it may be due to the following reasons,
- Did you change the default admin password?
If so, you need to change the credentials stored in the
<APIKeyValidator>element of the
<API-M_HOME>/repository/conf/api-manager.xmlfile of the API Gateway node(s).
Have you set the priority of the
SAML2SSOAuthenticatorhandler higher than that of the
BasicAuthenticatorhandler in the
If so, the
SAML2SSOAuthenticatorhandler tries to manage the basic authentication requests as well. Set a lower priority to the
BasicAuthenticatorhandler as follows:
How can I fix a mismatching certificate hostname exception?
Reason for occurrence
javax.net.ssl.SSLException: hostname in certificate didn't match: <ip addrees> != <localhost> exception is a very common exception that occurs whenever the WSO2 product server is accessed using a different IP address (e.g.,
https://10.100.0.77:9443/publisher) except localhost (e.g.,
The reason that the exception occurs is because the self-signed certificate that is shipped with WSO2 products is configured using the hostname as
localhost, and as a result Apache Shindig does not allow any other HTTP requests that originate from other hostnames/IP addresses other than localhost.
Overcoming the issue
You have to create and add a certificate for the IP/domain name in order to overcome this issue. Follow the instructions below:
In the following instructions, assume that you are attempting to add a self-signed certificate for the domain 'foo.com'.
Step 1 - Create a self-signed Java KeyStore file and include your domain as the Common Name (CN)
Open a terminal and type the following command to generate a KeyStore.
Specify a preferred KeyStore password when prompted.
Enter the first name and last name as
*.foo.comand fill out the other information accordingly when prompted.
Specify a preferred private Key password when prompted.
<key_password>- Enter the key password that you provided in step 1.2.
This generates a KeyStore with a private key and a public certificate with CN as
Step 2 - Configure the SSL KeyStore
Follow the instructions to configure the WSO2 product with the generated KeyStore:
- Copy the generated self-signed keystore,
foo.jks, which was created in step 1, into the
- Export the public certificate from the keystore and import that certificate to the
- Navigate to the
Export the public certificate from the primary KeyStore.
Import the certificate to the
- Navigate to the
Step 3 - Update the KeyStoreFile and KeyStorePass parameters of the Tomcat HTTPS connector
keystorePassparameter of the
Server.Service.Connectorconfiguration with regard to port 9443 in the
<API-M_HOME>/repository/conf/tomcat/catalinaserver.xmlfile as follows, in order to locate the new SSL KeyStore.
- Restart the server for the changes to be applicable.
Step 4 - Configure the new key store
<KeyPassword> values under the
<KeyStore> field in the
<API-M_HOME>/repository/conf/carbon.xml file based on your new key store configuration.
How can I fix a fatal alert: unknown_ca error when invoking the methods of an API via the API Console?
The root cause for the
javax.net.ssl.SSLException: Received fatal alert: unknown_ca
error is because the default pack is not shipped with a CA-signed certificate. When using the API Console, the web browser sends an HTTPs request to the API Gateway. As the certificate on the Gateway is not CA-signed, the browser does not accept it.
To resolve this issue, first access the Gateway URL via a new browser tab of the same browser and accept the certificate from the browser.
I get a
Hostname verfiication failed exception when trying to send requests to a secured endpoint. What should I do?
<parameter name="HostnameVerifier"> element to
<API-M_HOME>/repository/conf/axis2/axis2.xml file's HTTPS transport sender configuration. For example,
This parameter verifies the hostname of the certificate of a server when the API Manager acts as a client and does outbound service calls.
When I add new users or roles, I get an error message stating that the entered user name is not conforming to policy. What should I do?
This is because your user name or password length or any other parameter is not conforming to the
RegEx configurations of the user store. See Managing Users and Roles.
When I call a REST API, a lot of temporary files are created in my server and takes up a lot of space. What should I do?
There might be multiple configuration context objects created per API invocation. Check whether your client creates a configuration context object per API invocation. You can also configure a HouseKeeping task in the
<API-M_HOME>/repository/conf/carbon.xml file to clear the temporary folders. For example,
Why do I get a Gateway Failures error?
The Gateway Failures UI error occurs when the
GatewayEndpoint is incorrect. This can be rectified by checking and correcting the gateway configurations under
<Environments> in the
<Environments>element, and commenting the
<environment>element that comes by default. To overcome this error, uncomment the default configuration and delete the newly added configuration under
How can I capture the state of a system?
At the time of an error, you can use a tool called Carbon Dump (
carbondump.sh) to collect all the necessary data (i.e., heap and thread dumps) from a running WSO2 API Manager instance in order to carryout a head dump and thread stack analysis. For more information on using this tool, see Capturing the state of the system in the Administration guide.
How can I clean up the REG_LOG table?
REG_LOG table contains all the registry operations performed for all the registry resources in the system. When you clean up this table, you need to keep the latest record from every resource path to maintain atleast one resource reference in case of reindexing. Exceute the following query to clean this table.
Cleaning up the REG_LOG table periodically might be required if there is a large amount of data in the table, and as a result it takes a long time to process queries. Executing the query given above helps to improve the performance of the database.