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Alert subscription can be performed by system administrators, publishers, and subscribers. The alert types available for subscription depend on your role.

For detailed information on how to subscribe to alerts, click on an appropriate tab based on your role:

Tip

If you have system administrator access, you can subscribe to alerts via the Admin Portal to receive alert notifications for all APIs. If you subscribe to alerts via the Publisher, you can only receive alert notifications for the APIs that you have created.

As a system administrator, you can subscribe to all alert types supported by WSO2 API Cloud.

You can decide on the alert types that you want to subscribe to, and then specify a list of email addresses to which the alerts should be sent. Follow the steps below to subscribe to alerts via the Admin Portal of WSO2 API Cloud.

  1. Access the WSO2 API Cloud Admin Portal with the https://api.cloud.wso2.com/admin URL, and log in with your credentials.
  2. Expand Analytics in the left navigator and click MANAGE ALERT TYPES to open the Manage Alert Types page.
     
  3. Select the alert types that you want to subscribe to.
  4. In the Email field, enter a list of email addresses to which the selected alerts should be sent.
  5. Click Save.

As an API Cloud publisher, you can subscribe to required alerts either individually or as a recipient of a list of email addresses to which the alerts are sent.

Note

  • The following alert types are disabled by default and cannot be subscribed to until you configure the alerts for required APIs:
    • Abnormal Response Time
    • Abnormal Backend Time
    Once you configure these alerts for required APIs, the alert types will be enabled for selection on the Manage Alert Types page.
  • The Health Availability alert type is configured by default. Therefore, you can subscribe to Health Availability alerts via the Manage Alert Types page right away.


Follow the steps below to subscribe to required alerts types:

  1. Access the WSO2 API Cloud Publisher with the https://api.cloud.wso2.com/publisher URL, and log in with your credentials.
  2. In the left navigator and click MANAGE ALERT TYPES to open the Manage Alert Types page. 
  3. Select the alert types that you want to subscribe to.
  4. In the Email field, enter a list of email addresses to which the selected alerts should be sent.
  5. Click Save.

As an API Cloud subscriber, you can subscribe to required alerts either individually or as a recipient of a list of email addresses to which the alerts are sent.

Note

  • The Abnormal Request Count alert type is disabled by default and cannot be subscribed to until you configure the alert for required API resources:

    Once you configure alerts for required API resources, the Abnormal Request Count alert type will be enabled for selection on the
    Manage Alerts page.
  • The following alert types are configured by default and are enabled for you to subscribe via the Manage Alerts page right away.
    • Abnormal Resource Access
    • Unseen Source IP Access
    • Tier Crossing


  1. Access the WSO2 API Cloud Store with the https://api.cloud.wso2.com/store URL, and log in with your credentials.
  2. In the left navigator and click MANAGE ALERT TYPES to open the Manage Alert Types page. 
  3. Select the alert types that you want to subscribe to.
  4. In the Email field, enter a list of email addresses to which the selected alerts should be sent.
  5. Click Save.


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