This documentation is for WSO2 Enterprise Mobility Manager 2.2.0. View documentation for the latest release.
End-user Registering an Android Device via the Managed Profile - Enterprise Mobility Manager 2.2.0 - WSO2 Documentation
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To begin the device registration process, open the registration email you received using your mobile, and click on the URL provided to download the EMM agent onto your mobile device. You will receive the registration email once the administrator invites you to register with WSO2 EMM


You need to have an Android device that supports the Lollipop OS version or upwards.

In WSO2 EMM, data containerization is implemented using the Managed Profile feature. This is only available for the devices that support the Lollipop OS version or upwards. 

Follow the instructions given below to register an Android device once the EMM agent application downloads:

  1. Open the downloaded file, and tap INSTALL.

  2. Tap OPEN, once the WSO2 Android Agent is successfully installed.
  3. Tap Setup Work-Profile to proceed with registering the Android device via the Work-Profile.
    If you don't want to set up the work profile and prefer to proceed with the default Android device registration process, tap Skip and go to enrollment, and proceed to start the registration.

  4. Tap SET UP.

    Tap OK to confirm.

  5. Tap UNINSTALL to uninstall the WSO2 EMM agent you downloaded previously.

  6. Enter the server address based on your environment, in the text box provided. A confirmation message will appear.

    • Developer Environment - Enter the server IP as your server address.
    • Deployment Environment - Enter the domain as your server address.

      The Android Agent app's default port is 80. If you are using any other port or using port offset in EMM, the server address should state the new port in the following format: :<PORT>
      For example, if the port offset is 1 and you are using the 9763 port, the port will change to 9764. Therefore, in such a scenario an example server IP is as follows:

  7. Tap Yes to continue.
  8. Enter your details and tap Register. A confirmation message will appear.
    • Username - Enter the username provided in the email. 
    • Password - Enter the password provided in the email. 
    • Domain - Enter the domain only if the server is hosted with multi-tenant support.
    • Ownership type - Select the corresponding device ownership option. This will customize the EMM behavior accordingly.
      • BYOD - Bring your own device.
      • COPE - Corporate owned personally enabled.
  9. Tap Yes to continue.
    • If you select BYOD, go to the preceding step - You will be shown a policy  agreement, which you can either accept or reject.

      You will get access to EMM only if you accept the policy agreement.

    • If you select COPE, proceed to activate the device administrator - As it's a corporate owned device, you will not be shown a policy agreement. You will have to adhere to the company policy.
  10. Read the tenant policy agreement, and tap Agree to accept the agreement.  
  11. Set a PIN code of your choice with a minimum of 4 digits. The PIN code will be used to secure your personal data. Thereby, the EMM server will not be able to carry out critical operations on your personal data without using this PIN. 
    Example: If the EMM admin needs to wipe your device or remove data from the device, he/she can't do it without the providing the PIN code. This is added as a security measure to safeguard the data on your device. You have to provide the PIN code to get your device wiped or you can log into the EMM Console and wipe your device by entering the PIN code. Once the data is wiped off a confirmation message will appear.

    You will be prompted to provide a PIN code only if your device is a BYOD device.

  12. Confirm the PIN and click OK to continue.
  13. Tap ACTIVATE to enable the EMM device administrator on your device. A confirmation message will appear after enabling the device admin.
  14. You have now successfully registered you Android device. If you wish to unregister the registered device, click Unregister.

Once the registration process is complete, navigate to the launcher of your device. You will see that some applications are duplicated, with one set of the applications having a red icon. These applications are the ones used by WSO2 EMM.

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