This documentation is for WSO2 Enterprise Mobility Manager 2.2.0. View documentation for the latest release.
System Requirements - Enterprise Mobility Manager 2.2.0 - WSO2 Documentation
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Prior to installing or deploying WSO2 EMM, it is necessary to have the appropriate prerequisite software installed on your system. Verify that the computer has the supported operating system and development platforms before starting the installation.

When starting WSO2 EMM, it is mandatory to have an active internet connection; otherwise, the devices will not be able to connect to EMM.

System requirements


  • ~ 4 GB minimum (8 GB recommended - 4 GB for the Java process (Xms))
  • ~ 512 MB heap size. This is generally sufficient to process typical SOAP messages but the requirements vary with larger message sizes and the number of messages processed concurrently.


  • ~ 1 GB, excluding space allocated for log files and databases.
  • ~ 2 cores minimum - ~2.4 GHz (4 cores, 2.5 GHz recommended)
  • Amazon - m4.xlarge
  • Azure - D4s_v3 or F4s_v2

Environment compatibility

Operating Systems / Databases

  • All WSO2 Carbon-based products are Java applications that can be run on any platform that is JDK 7 or 8 compliant
  • All WSO2 Carbon-based products are generally compatible with most common DBMSs. The embedded H2 database is suitable for development, testing, and some production environments. For most enterprise production environments, however, we recommend you use an industry-standard RDBMS such as Oracle, PostgreSQL, MySQL, MS SQL, etc. For more information, see Working with Databases. Additionally, we do not recommend the H2 database as a user store.
  • It is not recommended to use Apache DS in a production environment due to scalability issues. Instead, use an LDAP like OpenLDAP for user management.
  • For environments that WSO2 products are tested with, see Compatibility of WSO2 Products.
  • If you have difficulty in setting up any WSO2 product in a specific platform or database, please contact us.

Device OS prerequisites

PlatformSupported Versions
iOSVersion 7.0 - 10.0

Version 4.2.x - 7.0 (Android Jelly Beans to Nougat)

WindowsVersion 8.1

Feature prerequisites

  • To enable encryption, the battery level should be 80% or more.
  • To upgrade the firmware of an Android device, the battery level should be 50% or more.

Required applications

The following applications are required for running the product and when building WSO2 EMM from the source code. 

The applications marked with an asterisk * are mandatory.




Download Links

Java SE Development Kit (JDK) / Java SE JRE*

JDK 7 or 8

Oracle 1.7 is also supported when running (not building) WSO2 products.


Used as the WSO2 EMM DB.

MySQL Connector/J*Used for WSO2 EMM DB connectivity.5.1.*
Android Studio

To build the Android client application.

This application is mandatory if you are configuring EMM to register Android devices.

1.2.3 or later
Android SDK

To build the Android client application.

This application is mandatory if you are configuring EMM to register Android devices.

Level 16 to 21

Web Browser*

To access the product's Management Console. The Web Browser must be JavaScript enabled to take full advantage of the Management console.

NOTE: On Windows Server 2003, you must not go below the medium security level in Internet Explorer 6.x.



Apache Ant

To compile and run the product samples.

1.7.0 or later  

Apache Maven

To build the product from the source distribution  (both JDK and Apache Maven are required). If you are installing by downloading and extracting the binary distribution instead of building from the source code, you do not need to install Maven.  


To build the iOS client application.

1.7.0 or later
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