This documentation is for WSO2 IoT Server 3.2.0. View the documentation for the latest release.
Supported Operations for Mobile Devices - IoT Server 3.2.0 - WSO2 Documentation
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WSO2 IoT Server currently supports iOS, Android, and Windows mobile devices. However, the device configuration features will vary based on the mobile OS. The device configuration features that are available as listed below.

Android device operations

The default operations that are available for Android devices are accessible for your own device that you enroll with WSO2 IoT Server also known ad Bring Your Own Devices (BYOD). The devices that are given to you by your organization or Corporate-Owned, Personally Enabled (COPE) devices can only be carried if you have integrated the Android system service application with WSO2 IoT Server. This enables you to have better control over the devices registered with WSO2 IoT Server.

The following operations can be carried on the BYOD and COPE Android devices, respectively.

OperationBYODCOPE
Screen lock a device.
Retrieve the location of a device.
Enable the silent profile on your own device or mute the device via the WSO2 IoT Server.
Enterprise wiping a device. When this operation is executed, the device will be unregistered from WSO2 IoT Server.

Remove your passcode or lock code via the WSO2 IoT Server.

For Android 7.0 (API 24) and higher devices

Clear password for device admins now apply to profile owners. Device admins can no longer clear passwords that are already set.

Change the provided passcode or lock code.

For Android 7.0 (API 24) and higher devices

Change lock code for device admins now apply to profile owners. Device admins can no longer change lock codes that are already set. Device admins can still set a lock code, but only when the device has no password, PIN, or pattern.

Ring the device via the WSO2 IoT Server.
Send a message to the device via the WSO2 IoT Server. The device administrator can use this device operation to send group messages or even private messages to the WSO2 IoT Server Android devices.
Carry out a factory reset on your own device via the WSO2 IoT Server. The users having BYOD devices will have to provide the PIN, which he/she entered when registering to EMM, to be able to wipe his/her device.

Alert mechanism to report critical device events.

Check for applications that your organization has made available in their app store via the app catalog application.
Schedule application installations and updates.
Ability to push the logcat of the device to the analytics server. Logcat displays messages in real time and keeps a history so you can view the old messages.

Schedule firmware upgrades on the device. For more information, see  Upgrading Firmware of an Android Device.

X
Reboot or restart your device.X
Install and update applications in silent mode that is without the user's confirmation via the system service application.X
Hard lock an Android device, where the Administrator permanently locks the device.X
Unlock a device that was hard lockedX

iOS device operations

The operations listed below can be carried on iOS devices.

By default WSO2 WSO2 IoT Server only supports registering your own device with WSO2 IoT Server also known as the Bring Your Own Device (BYOD) registration process for the iOS platform.

  • Lock your own device via the WSO2 IoT Server.
  • Receive the location of the device.
  • Enable the silent profile on your own device via the WSO2 IoT Server.
  • Wipe all the profiles and data, including apps provisioned via the WSO2 IoT Server using the enterprise wipe operation.
  • Remove your own device lock via the WSO2 IoT Server.
  • Ring the device via the WSO2 IoT Server.
  • Send a message to the device via the WSO2 IoT Server. The device administrator can use this device operation to send group messages or even private messages to the device users.
  • Set the APN configurations on a user's device. In iOS, the WSO2 IoT Server does not detect whether a device (i.e., iPad) has only Wi-Fi, or whether the device has 3G and Wi-Fi. If there is only Wi-Fi, the APN configurations can not be pushed, and a policy violation will occur. 
  • Set the Google calendar configurations on the user's device.
  • Set the LDAP account configurations on the user's device.


Windows device operations

The operations listed below can be carried on Windows devices.

  • Lock your own device via the WSO2 IoT Server.
  • Disenroll or unregister your device from WSO2 IoT Server.
  • Remove your own device lock via the WSO2 IoT Server.
  • Change the provided passcode or lock code.
  • Ring the device via the WSO2 IoT Server.
  • Carry out a factory reset on your own device via the WSO2 IoT Server. The user will have to provide the PIN, which he/she entered when registering to WSO2 IoT Server, to be able to wipe his/her device.

For more information on the available mobile device management policies, see Available Mobile Device Management Policies.

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