This documentation is for WSO2 Identity Server 5.3.0 . View documentation for the latest release.
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The WSO2 Identity Server provides the means of sending automated emails to the user. 

  1. Log in to the WSO2 Identity Server management console using your tenant credentials.
  2. Navigate to the Main tab and click List under Email Templates
  3. In the resulting screen, you can customize the email templates that are sent to the users in your tenant.

    • Select Email Template Type: Select the type of email template you wish to customize using this dropdown.
    • Select the Template Language: Select the language in which the email template is written in using this dropdown.
    • Email Content Type: Select the type of the content in the email template using this dropdown.
      • text/plain: Use this when the email template has text and/or placeholders.
      • text/html: Use this when the email template is in HTML format.
    • Subject: This is the subject of the email that is sent to the user.
    • Email Body: This is the body of the email that is sent to the user.

      Custom information like {first-name} and {user-id} are populated from the user store configured for this tenant.
    • Email Footer: This is the footer of the email.

      Note: Ensure that you do not use the "|" character in your Subject, Email Body or Email Footer as this is not supported.

  4. Click Save to save your changes.
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