This documentation is for WSO2 Identity Server 5.4.1 . View documentation for the latest release.

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The WSO2 Identity Server enables you to send automated emails to users. You can also customize these automated emails sent to the user. 

  1. Log in to the WSO2 Identity Server management console using your tenant credentials.
  2. Under the Configure menu of the management console, click Email Templates
  3. In the resulting screen, you can customize the email templates that are sent to the users in your tenant.

    • Select Email Template Type: You can select the type of email template you wish to customize using this dropdown.
    • Subject: This is the subject of the email that is sent to the user.
    • Email Body: This is the body of the email that is sent to the user. Custom information like {first-name} and {user-id} are populated from the user store configured for this tenant.
    • Email Footer: This is the footer of the email.

      Note: Ensure that you do not use the "|" character in your Subject, Email Body or Email Footer as this is not supported.

  4. Click Save to save your changes.
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