WSO2 Platform Security
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Version: 2.0 | Date: 5th February 2021

We have been recognizing the efforts of the security research community for helping us make WSO2 products safer. To honor all such external contributions, we maintain a reward and acknowledgement program for WSO2 owned software products. This document describes the various aspects of this program:

Products & Services in Scope

At this time, the scope of this program is limited to security vulnerabilities found on the software products developed by WSO2.

This includes the following:

Out of the above listed products, only the latest released version of each product is included for the scope of this program. In addition to that, the release date of the product version should be within 3 years from the date of report.

Any live deployment of a WSO2 product, or a website (e.g. wso2.com) or any other hosting owned by WSO2, would not be included in the scope of this program.

Qualifying Vulnerabilities

Any security issue that has a moderate or higher security impact on the confidentiality, integrity, or availability of a WSO2 product would be included for the scope of the program. 

Following are few common issues that we typically consider for rewarding.

  • SQL or LDAP Injection
  • Cross-site Scripting (XSS)
  • Broken authentication and authorization
  • Broken session management
  • Remote code execution
  • OS command execution
  • XML External Entity (XXE) or XML Entity Expansion
  • Path traversal
  • Insecure Direct Object References
  • Confidential information leakages (E.g. credentials, PII)

Kindly note that the impact calculation is solely at the discretion of WSO2.

Non-qualifying Vulnerabilities

We review reported security issues case-by-case. Following are common issues that we typically do not consider for rewarding.

  • Logout Cross-site Request Forgery (CSRF)
  • Missing CSRF token in login forms
  • Cross domain referer leakage
  • Missing HttpOnly and Secure cookie flags
  • SSL/TLS related issues
  • Missing HTTP security headers
  • Account enumeration
  • Brute-force Attacks
  • Non-critical Information Leakages (E.g. Server information, stacktraces)

However, we would still consider the issues from the above categories for rewarding based on the security impact. 

Rewards and Acknowledgement

To show our appreciation, we provide a reward and an acknowledgement to eligible reporters after the reported issues are fixed and announced to the WSO2 customers and the community users.

Please refer to our Vulnerability Management Process for more details about how we disclose security vulnerabilities.

We will do the following upon reporter's consent:

  1. Include the reporter's name in the security researcher Acknowledgements web page.
  2. Email a certificate of appreciation to the reporter.
  3. Provide one of the following prefered by the reporter: 
    1. Amazon gift voucher worth 50 USD (from: Amazon.com / Amazon.ca / Amazon.cn / Amazon.fr / Amazon.de / Amazon.in / Amazon.it / Amazon.co.jp / Amazon.co.uk / Amazon.es / Amazon.com.au)
    2. PayPal transfer worth 50 USD.

Exceptions & Rules

Following exceptions and rules apply in this program:

  • You will qualify for a reward only if you are the first person to responsibly disclose an unknown issue. 
  • WSO2  has 7 days to provide the first response to the report. It could take up to 90 days to implement a fix based on the severity of the report, and further time might be needed to announce the fix to our customers and community users of all the affected product versions. WSO2 will keep the reporter up to date with the progress of the process. 
  • Posting details or conversations about the report that violates responsible disclosure, or posting details that reflect negatively on the program and the WSO2 brand, will disqualify from consideration for rewards and credits. 
  • All security testing must be carried out in a standalone WSO2 product running locally or a hosted deployment owned by the reporter. 
  • All communications must be conducted through security@wso2.com email only.

  • Offering a reward or giving credits has to be entirely at WSO2’s discretion.

Investigating and Reporting Bugs

If you have found a vulnerability, please contact us at security@wso2.com. If necessary, you can use this PGP key.

A good bug report should include the following information at a minimum:

  • Vulnerable WSO2 product(s) and their version(s)

  • List of URL(s) and affected parameter(s)

  • Describe the browser, OS, and/or app version

  • Describe the self-assessed impact

  • Describe the steps to exploit the vulnerability

  • Any proposed solution

We thank you for helping us keep WSO2 products and services safe !







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