This documentation is for WSO2 Identity Server 5.1.0 . View documentation for the latest release.

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  • The browser is either unable to do the IWA authentication or it is not configured to use the IWA authentication properly. The web server should be added to the trusted websites of the browser.
    • For Internet explorer, go to “Tools → Internet Options” and in the “security” tab select local intranet.
    • Click the Sites button. Then add the URL of WSO2 Identity Server there.

       
    • For Firefox, type “about:config” in the address bar, ignore the warning and continue, this displays the advanced settings of Firefox. In the search bar, search for the key "network.negotiate-auth.trusted-uris" and add the WSO2 Identity Server URL there.
       
  • The user may be attempting to access the WSO2 Identity Server from outside the domain of the user.
  • The user may not have the sufficient permission within WSO2 Identity Server to log in to the system.