Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.

This These are the activities involved in support and maintenance:

  • WSO2 send sends weekly status updates to you with information about the outstanding tickets, their statuses, scheduled maintenance, possible downtimes, etc.
  • WSO2 provide provides around-the-clock support from a team of experts. This includes handling hosting incidents, server maintenance, and task management.

Handling hosting incidents