This documentation is for WSO2 Identity Server 5.3.0. View documentation for the latest release.
Page Comparison - Customizing Automated Emails (v.17 vs v.18) - Identity Server 5.3.0 - WSO2 Documentation

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  1. Log in to the WSO2 Identity Server management console.
  2. Navigate to the Main tab and click List under Email Templates, which is available under the Manage section.
  3. Select/enter the email template details based on the fields that you want to update in the email template.

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    PageWithExcerptEmail Templates

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    Tip
    titlePlaceholders and Custom Claim Dialects

    Tip: You can set different placeholders in order to populate custom information such as {first-name} and {user-id} in the subject, body and footer of the email template.

    You can also specify any custom claim URI created in the WSO2 claim dialect:

    • If it an identity claim, specify the claim as seen in the example below.

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      bgColorWhite

      The claim http://wso2.org/claims/identity/homeAddress should be specified as {{user.claim.identity.homeAddress}}

    • If it is a normal claim, specify the claim as seen in the example below.

      Panel
      bgColorWhite

      The claim http://wso2.org/claims/homeAddress should be specified as{{user.claim.homeAddress}}.

    Before sending the email, the WSO2 IS will retrieve the user details from the user store configured for this tenant and replace the placeholders with the corresponding values of the user.

  4. Click Save to update.

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