If the directory/file paths specified in this guide do not exist in your WSO2 product, see Directory Structure of WSO2 Products to locate the paths applicable to your product.

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    Carbon logs: All WSO2 products are shipped with log4j logging capabilities that generate administrative activities and server side logs. The Carbon log is a log file that covers all the management features of a product. Carbon logs are configured in the log4j.properties  file (stored in the  <PRODUCT_HOME>/repository/conf  directory).  


    Java logging and Log4j integration: In addition to the logs from libraries that use Log4j, all logs from libraries (such as, Tomcat, Hazelcast and more) that use Java logging framework are also visible in the same log files. That is, when Java logging is enabled in Carbon, only the Log4j appenders will write to the log files. If the Java Logging Handlers have logs, these logs will be delegated to the log events of the corresponding Log4j appenders. A Pub/Sub registry pattern implementation has been used in the latter mentioned scenario to plug the handlers and appenders. The following default log4j appenders in the log4j.properties file are used for this implementation:

    • org.wso2.carbon.logging.appenders.CarbonConsoleAppender
    • org.wso2.carbon.logging.appenders.CarbonDailyRollingFileAppender 
  • Audit logs:  Audit logs are used for tracking the sequence of actions that affect a particular task carried out on the server. These are also configured in the  log4j.properties  file (stored in the  <PRODUCT_HOME>/repository/conf  directory).
  • HTTP access logs: HTTP requests/responses are logged in access logs to monitor the activities related to an application's usage. These logs are configured in the catalina-server.xml file (stored in the <PRODUCT_HOME>/repository/conf/tomcat/ directory).
  • Patch logs: These logs contain details related to patches applied to the product. Patch logs cannot be customized. See WSO2 Patch Application Process for more information.
  • Message tracer logs: These are logs that are enabled in some WSO2 products for tracing messages using a separate log file. If message tracer logs are used in your WSO2 product, you can configure them in the log4j.properties file.
  • Product-specific logs: Each WSO2 product may generate other log files in addition to the Carbon logs, Audit logs, HTTP access logs and Patch logs. See the product's documentation for descriptions of these log files and instructions on how to configure and use them.


  • Configuring Carbon logs

    You can easily configure Carbon logs using the management console of your product, or you can manually edit the log4j.properties file. It is recommended to use the management console to configure logging because all changes made to log4j through the management console persists in the WSO2 Registry. Therefore, those changes will be available after the server restarts and will get priority over what is defined in the log4j.properties file. Also, note that the logging configuration you define using the management console will apply at run time.  However, if you modify the log4j.properties file and restart the server, the earlier log4j configuration that persisted in the registry will be overwritten. There is also an option in the management console to restore the original log4j configuration from the log4j.properties file. The log levels that can be configured are listed below.

    Identifying forged messages:From Carbon 4.4.3 onwards, it is possible to use a UUID in log messages so that any forged messages can be easily identified.  The UUID is logged using a new conversion character ‘K’ in the log pattern layout.  By default, the UUID will be generated every time the server starts. However, you can configure your server to generate the UUID more or less frequently, by specifying an exact time interval in the log4j.properties file.


    Carbon logs in WSO2 Data Analytics Server (WSO2 DAS)

    Carbon logs are configured in the log4j.properties file (stored in the <PRODUCT_HOME>/repository/conf directory) for all WSO2 products. However, WSO2 DAS generates some additional Carbon logs (which will be stored in the same Carbon log file) that should be separately configured by creating a new log4j.properties file in the <DAS_HOME>/repository/conf/analytics/spark  directory. Note: To create this file, you need to rename the log4j.properties.template file that is available in the <DAS_HOME>/repository/conf/analytics/spark directory to log4j.properties. 

    See the following topics for instructions:

  • Configuring Audit logs

    Audit logs are enabled in WSO2 products by default. You can change the following default configuration by manually updating the the log4j.properties file. The log levels that can be configured are listed below.

    Code Block
    # Appender config to AUDIT_LOGFILE
    log4j.appender.AUDIT_LOGFILE.layout.ConversionPattern=[%d] %P%5p {%c}- %x %m %n
    log4j.appender.AUDIT_LOGFILE.layout.TenantPattern=%U%@%D [%T] [%S]
  • Configuring HTTP access logs

    See HTTP Access Logging for instructions on how to configure and use HTTP access logs.

  • Configuring message tracer logs
    A separate log file for tracing messages of services and enabled for certain products in the log4j.properties file as shown below.

    • WSO2 DAS: As shown below, message tracing logs are enabled in WSO2 DAS using the EVENT_TRACE_LOGGER.

      titleMessage tracing log configuration
      Code Block
      log4j.appender.EVENT_TRACE_APPENDER.layout.ConversionPattern=%d{HH:mm:ss,SSS} [%X{ip}-%X{host}] [%t] %5p %c{1} %m%n
      # The memory appender for trace logger
      log4j.appender.EVENT_TRACE_MEMORYAPPENDER.layout.ConversionPattern=%d{HH:mm:ss,SSS} [%X{ip}-%X{host}] [%t] %5p %m%n



Setting the Log4j log level for Carbon logs and Audit logs

The log level can be set in the log4j.properties file by setting the threshold value. For example, shown below is how the log level is set to DEBUG for the Carbon log file:

Code Block

Listed below are the log levels that can be configured:





The highest possible log level, which is intended for disabling logging.


Indicates severe errors that cause premature termination. These logs are expected to be immediately visible on a status console.


Indicates other runtime errors or unexpected conditions. These logs are expected to be immediately visible on a status console.


Indicaes the use of deprecated APIs, poor use of API, possible errors, and other runtime situations that are undesirable or unexpected but not necessarily wrong. These logs are expected to be immediately visible on a status console.


Indicates important runtime events, such as server startup/shutdown. These logs are expected to be immediately visible on a console. It is recommended to keep these logs to a minimum.


Provides detailed information on the flow through the system. This information is expected to be written to logs only. Generally, most lines logged by your application should be written as DEBUG logs.


Provides additional details on the behavior of events and services. This information is expected to be written to logs only. Note that TRACE logs are only recommended to be used for Carbon logs in WSO2 products.