This documentation is for WSO2 Identity Server 5.3.0 . View documentation for the latest release.

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  1. Login to the WSO2 IS management console.
  2. Navigate to the Main tab and click List under Email Templates
  3. Select the Template Type, Template Language (locale) and Content Type.

  4. Update the template contents (i.e., Subject, Email Body and Email Footer).

    titlePlaceholders and Custom Claim Dialects

    Tip: You can set different placeholders in order to populate custom information such as {first-name} and {user-id} in the subject, body and footer of the email template.

    You can also specify any custom claim URI created in the WSO2 claim dialect:

    Before sending the email, the WSO2 IS will retrieve the user details from the user store configured for this tenant and replace the placeholders with the corresponding values of the user.

  5. Click Save to update.