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Recover with Notification - Identity Server 5.0.0 - WSO2 Documentation
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WSO2 Identity Server supports Email-based notifications currently. The following describes the configuration needed to send email using axis transport with Identity Server with regard to password recovery.

Here in after {carbon_home} refers to your Identity Server installation directory.

To recover with notification:

  1. Edit the identity­ file with the following configuration under {carbon_home}/repository/conf/security.

    Notification.Expire.Time=3 # expire the recovery after 3 minutes.
    Captcha.Verification.Internally.Managed=false # set this to true if you do not have existing captcha validation module
  2. Edit the email-­admin-­config.xml file with the following configuration under {carbon_home}/repository/conf/email.
  3. Define a email format with the type “passwordReset”. The following is a sample format:

    <configuration type="passwordReset">
    	<subject>Password Reset Notification</subject>
    		Hi {first-­name}
    		We received a request to change the password on the {user-­name} account
    		associated with this e­mail address. If you made this request, please click
    		the link below to securely change your password:
    		If clicking the link doesn't seem to work, you can copy and paste the link
    		into your browser's address window.
    		If you did not request to have your {user-­name} password reset, simply
    		disregard this email and no changes to your
    		account will be made.
    		Best Regards,
    		WSO2 Carbon Team
  4. The email sent to user includes the {password-­reset-­link} replaced with the URL defined within the targetEprtag appending the confirmation={key} which the Identity Server API caller needs to pass along with the user name.
  5. Edit the axis.xml with the following configuration under {carbon_home}/axis2/. Uncomment the following in the file and provide the necessary email settings.

    <transportSender name="mailto"
    	<parameter name="mail.smtp.from"></parameter>
    	<parameter name="mail.smtp.user"></parameter>
    	<parameter name="mail.smtp.password">password</parameter>
    	<parameter name=""></parameter>
    	<parameter name="mail.smtp.port">587</parameter>
    	<parameter name="mail.smtp.starttls.enable">true</parameter>
    	<parameter name="mail.smtp.auth">true</parameter>

Recovering the password with email notification can be achieved using the exposed UserInformationRecoveryService where the WSDL can be found in the following URL of your Identity Server installation: https://localhost:9443/services/UserInformationRecoveryService?wsdl.

The service security is implemented using Captcha and confirmation codes expire after a while. Also for each communication, the generated confirmation code is not reused by the service. This makes the services secure and fails repeated attempts to access the same service. Hence the sequence of calls which the Calling Application must do is as follows for email-based recovery:

  1. getCaptcha() -­ Generates a captcha.
  2. verifyUser() -­ Validates the captcha answer and username and returns a new key.
  3. sendRecoveryNotification() -­ Send an email notification with a confirmation code to the user. Need to provide the key from previous call.
  4. getCaptcha() ­- Generates a captcha when the user clicks on the URL.
  5. verifyConfirmationCode() -­ Validates the captcha answer and confirmation code. This returns a key.
  6. updatePassword() -­ Updates the password in the system. Need to provide the key from previous call, new password and returns the status of the update, true or false.


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